Leading organizations worldwide introduce Artificial Intelligence into their business to grow bigger and beyond. The adoption of AI among industries is increasing, and if you haven’t deployed AI in your business, you’re missing out on opportunities.

Consult with the leading Microsoft Gold Partner to know how world-class AI solutions can make impact on your business sales and customer service

In challenging business times, intelligent technology solutions are essential to better serve customers, improve productivity, and create business agility. Modern AI solutions are essential to accelerate business growth opportunities, as well as to accelerate employee productivity, remain competitive and maximize revenue.

Among the best AI solution includes Microsoft Dynamics 365 AI. Microsoft Dynamics 365 AI (Artificial Intelligence) enables everyone in your organization to make meaningful and confident decisions and helps users to resolve issues quickly.

To know more about Microsoft AI solutions and other Dynamics 365 applications, get expert consultation from Microsoft Gold Partners.

LITS SERVICES is a proven Microsoft Partner with expertise across Microsoft AI, Microsoft 365, Microsoft Power Platform, and all Dynamics 365 applications. With comprehensive knowledge in Microsoft technologies, our consultants help you make an effective and efficient digital shift.

We are one among the leading Microsoft Dynamics 365 partners in UAESaudi Arabia, Oman, Qatar, Bahrain, Jordan, Kenya, Germany, Canada, Pakistan, and India.

Dynamics 365 applications and their roles in transforming business

By making AI available across all business departments, you can bring revolutionary transformation within your business. With the intelligence of D365 AI, every user can make decisions on their own resolve customer issues before it becomes major.

You can make each customer engagement more important with insights about customer behavior, trends and purchasing history, helping you make consistent relationships with customers. Beyond AI capabilities, Dynamics 365 is enriched with rich functionalities that enables your business to adapt to the changing market environment.

AI Capabilities for customer service and sales roles

AI for customer service provides insights into your operational data and the emerging customer service trends. Dashboards, charts, and visual filters offers views into your data across channels and highlights the improvement required to make. This helps you analyze key performance indicators and customer satisfaction metrics.

AI for Sales accelerate seller experience helping salespeople to quickly identify leads, start engaging conversation with leads, and perform right actions with suggestions and more. Predictive lead and opportunity scoring enable salespeople engage with right leads and quickly close the sales. Dynamics 365 AI for sales allows sales managers to know their sales team’s performance and can make right decisions.

Microsoft offers AI capabilities to foster sales and customer service (Dynamics 365 Customer Insights and Dynamics 365 Sales Insights)

Dynamics 365 Customer Insights empower your customer service agents with actionable insights to deliver exceptional experiences to customers. Users can build reports based on real-time data, make confident decisions, and simplify customer service operations.


  • Dynamics 365 Customer Insights provide deeper insights and complete view of customers
  • AI-powered identity resolution precisely identifies customers
  • Microsoft audience intelligence reveals unique interests and preferences of customers
  • Integrate Dynamics 365 Customer Voice for better customer profiles
  • AI built models helps to identify customer lifetime value

Dynamics 365 Fraud Protection

Dynamics 365 Fraud Protection uses adaptive AI to protects your enterprise and customers from fraud activities. This helps customers to have a seamless shopping experiences with data privacy, as well as improves your brand trust.

With more advanced fraud detection capabilities, you can create a more secure environment where fraudulent transactions can be completely eliminated.


  • Protect your account using adaptive AI (capability that learns the patterns of fraudulent account activities)
  • Identify fraud patterns and returning devices using AI models
  • Adaptive AI identify payment fraud, helping to prevent fraud loss
  • Identify inconsistent patterns in returns and discounts activity to prevent loss

Dynamics 365 Sales Insights

Dynamics Sales Insights allows your sales teams to decide the next best action to be taken, simplify the way they work and find out more sales opportunities. It provides AI capabilities that boost sales, make better relationship with customers, automate sales tasks, and guide agents to follow opportunities at the right time with the right context.


  • Sales accelerator feature helps sales teams to manage sales in an efficient and effective manner
  • Conversion intelligence feature offers meaningful insights which helps sales teams to guide customers purchase using proven conversation techniques
  • Predictive forecasting and intelligence with predictive lead scoring and opportunity allows your teams to uncover top sales deals
  • Relationship intelligence helps sales people nurture lasting relationship with customers.

Rely on the leading Microsoft Dynamics 365 Partner

To make the most out of Dynamics 365 AI applications, you need the expertise and experience of experienced Microsoft Dynamics 365 Partners. LITS SERVICES holds in-depth expertise to provide Dynamics 365 implementation, support, and training to global users across various industries. We have talented Dynamics 365 consultants who provide right solution for your business.


  • Consulting: D365 consultants offers expert guidance every step of the way
  • Customization: Customize as per your needs to help you gain insights from.
  • End-to-end support: Dedicated D365 professionals provide comprehensive support
  • Integration: integrate Dynamics 365 solutions with Microsoft technologies like Microsoft 365, Microsoft Power Platform, and third-party solutions

As the recognized Microsoft Gold Partner, we help you accelerate business growth with Microsoft Dynamics 365 AI solutions. Our professionalism in planning, consulting, and deployment makes us a trusted and reliable Microsoft Dynamics 365 provider in UAE, Saudi Arabia, Qatar, Oman, Bahrain, Jordan, Kenya, Germany, Canada, Pakistan, and India.