Microsoft Dynamics 365 Customer Relationship Management
AMaking significant inroads into transformation helps business to become customer centric
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Microsoft Dynamics 365 Sales Partner in Kenya

Microsoft Dynamics 365 CRM

Making significant inroads into transformation helps business to become customer centric. 

Today, enterprises adopt CRM to better interact with customers and build up relationships. Being a driving force, investing in an effective Customer Relationship Management solution is worthwhile, as it delivers amazing customer experiences and helps organizations to become more customer-focused, productive and, valuable. Businesses that invest in customer experience see refined customer interactions and financial gains.

Dynamics CRM for your Business Advantage 

Microsoft Dynamics 365 is an impactful CRM that delivers a complete view of your customers, helps make smarter decisions and take actions that transform your business. The seamless ability to connect data across departments and teams with AI powered insights makes Dynamics 365 a powerful option to drive better outcomes – it never misses any growth opportunity, makes customer relationships stronger, meet the needs precisely and brings more revenue to business. If you want to stay competitive with a business-friendly CRM that has intelligent features, it is worthwhile to adopt Microsoft Dynamics CRM.

Connect your customers like never before with LITS Services

LITS services is a recognized Microsoft Gold partner in Dubai UAE that empowers organizations with comprehensive suite of Dynamics CRM services to help build lasting customer relationships and customer loyalty. Bundled with diverse capabilities, our Microsoft Dynamics CRM service in Dubai UAE including KSA, Bahrain, Qatar, Kuwait, Pakistan and many others can help you manage and control diverse business functions such as customer service, sales, marketing, finance, field service, track leads, and inventory management. From planning to designing to implementation, licensing and support, our experienced and certified Microsoft professionals provide tailored cloud-based solutions with Dynamics 365 Customer Engagement. .

Depend on ERP and CRM capabilities

Let’s delve into “Dynamics 365 CRM” benefits

  • Empower your sales team to focus on the right customers, engage customers anywhere
  • Empowers sales team to build relationships remotely
  • Accelerate sales productivity with intelligent tools
  • Unified and intelligent automation to streamline sales processes
  • Reduce costs through sales and marketing alignment
  • AI powered conversation to recognize customer sentiments and priorities
  • Interactive organization chart to keep track of contacts and visualize relationships
  • Build trust and easily manage relationships with LinkedIn Sales Navigator
  • Modern hub for chat, meetings and business applications
  • Create marketing campaigns quickly with marketing automation features
  • Create a unified view of prospects across contacts and leads
  • Improve productivity and coordination; quickly write and send marketing emails to targeted customers
  • Improve marketing capabilities with pre-built dashboards
  • Find out emerging customer needs AI driven insights
  • Supports customers anytime, anywhere, and resolve issues using real-time agent productivity tools
  • 360-degree customer views to personalize customer interaction at every touch point across channels
  • Ensure a unified workflow while reducing operational costs
  • Maximize financial visibility and profitability and improve financial decision with AI
  • Automate financial processes and decrease financial complexity and risks

Dear Customer, Ready to talk about your next project with the best Microsoft Dynamics CRM?

Grow Business with Microsoft Dynamics 365 CRM

Many fast-moving companies employ Microsoft Dynamics 365 CRM to optimize business operations, capitalize on sales leads across local and global markets, to connect with customers around the world and to stay on track for growth. Gallup, a global leader in research and analytics implemented Dynamics 365 to streamline their business operations and to maintain the customer relationships that matter.

Why LITS Services? 

LITS Services is a strategic partner for all enterprises in their digital transformation in UAE including KSA, Bahrain, Qatar, Kuwait, Pakistan and many others. We have the demonstrated expertise to provide integrated cloud or on-premise solutions to businesses of all sizes, helping them to successfully realize their intended goals. The solutions bring together all CRM capabilities on single platform to have better customer relationship and management.

Unearth insights from your business data with Microsoft Power BI

Leading Dynamics 365 Consultant in the Middle East 

Being the leading Dynamics CRM Consultant in UAE, we help accelerate operational performance, business growth and agility. Combining with Microsoft office productivity tools, customer management tools, business intelligence and analytics tools under one application, we deliver customized cloud or on-premise solutions in accordance with your needs, specifications and budget. Our solutions offer seamless coordination, easy communication, anywhere and anytime access, comprehensive work collaboration, and state of the art security features and more in UAE including KSA, Bahrain, Qatar, Kuwait, Pakistan and many others.

LITS services is among the leading Microsoft Dynamics 365 CRM partners in UAE. We offer implementation and after-sales services of Dynamics 365 solutions to customers in UAE all emirates including including KSA, Bahrain, Qatar, Kuwait, Pakistan and many others. Regardless of the business type, niche, kind, and size, our tailored solutions provide the best Customer Engagement experience to end users.

Make customer relationship more powerful than ever with the Leader in Microsoft Technology. Get in touch with us to know how we can help you improve business productivity through better customer relationships.

Microsoft Dynamics 365 CRM FAQ’s

Which are the modules available in Dynamics 365 CRM?
Dynamics 365 CRM (Customer Relationship Management) is a suite of business applications designed to help organizations manage customer relationships, sales, marketing, and customer service. Some of the key modules available in Dynamics 365 CRM include Dynamics 365 sales, marketing, customer service, field service, and project management.
What types of industries are Dynamics 365 CRM suitable for?
Dynamics 365 CRM can benefit organizations across diverse industries including retail, healthcare, financial institutions, manufacturing, nonprofit organizations, hospitality, government, educational institutions and more.
Does D365 CRM work seamlessly with other apps?

Yes, Dynamics 365 CRM seamlessly work with Microsoft tools, Dynamics 365 apps and third-party apps. The CRM can be integrated with Microsoft 365, Microsoft Teams, Microsoft Power Platform, LinkedIn Sales Navigator, and third-party apps.

What are the different built-in intelligent features?

There are various intelligent features that uses AI and machine learning to help you make intelligent decisions and improve their customer relationships. It includes sales insights, customer insights, relationship insights, supply chain insights, virtual agents, conversation intelligence and more.

How can the CRM be deployed?

Dynamics 365 CRM can be deployed in various ways, depending on an organization’s needs and preferences. The deployment options are cloud deployment, on-premises deployment, and hybrid deployment.

Can organizations choose standalone D365 application rather than opting for the entire CRM suite?

Yes, rather than choosing entire CRM suite, organizations can choose standalone D365 application to meet the specific business need.

Can enterprises use a free trial of Dynamics 365?

Microsoft offers a free trial for Dynamics 365 apps, including Dynamics 365 CRM (Customer Relationship Management), for a period of 30 days. During this trial period, organizations can access all the features and functionality of the app and evaluate whether it meets their specific needs and requirements.