Microsoft Dynamics 365 Customer Insights Implementations Expert in Dubai UAE
Know your customers, deliver personalized experiences, and strengthen relationships using Microsoft Dynamics 365 Customer Insights. Leverage the capabilities of Dynamics 365 Customer Insights with leading Microsoft Dynamics partner in UAE, Saudi Arabia, Qatar, Oman, Bahrain, Jordan, Pakistan, and other regions of MENA.
Microsoft Dynamics 365 Customer Insights is an enterprise-grade customer data platform that helps organizations understand their customers and how they interact with business. Dynamics 365 Customer Insights unifies customer data from multiple sources and offers capabilities to provide deep understanding of customers.
Take advantage of this customer data platform to deliver personalized customer experiences, improve marketing and sales and enhance business productivity and growth.
Dynamics 365 Customer Insights Capabilities
The two powerful capabilities of Dynamics 365 Customer Insights, Audience Insights and Engagement Insights can be effectively utilized to achieve your business goals and improve ROI (Return of Investment).
Audience insights connects different types of customer data (transactional data, behavioral data, and demographic data) from multiple sources and provides insights, recommendations, and a single view of each customer. You gain information about your customers, what they are looking for and what they are doing. Each insight can be well utilized to improve engagement with new and existing customers.
Forecast customer needs
Better serve customers knowing their needs using AI and increase sales and revenue. Increase cross-sell and up-sell opportunities and identify new customer segments that you want to focus on using AI pre-built models. With Microsoft Power BI and advanced analytics service, you get deep insights into customer data, giving opportunity to serve customers by properly understanding their needs.
Audience Insights helps to grab the latest data and information in the Microsoft Apps that your users use daily like Microsoft 365, Dynamics 365 Sales, Marketing, and customer service. This helps your marketing and sales teams to improve their performance.
Understand customer behavior better
Engagement Insights capability enables you to understand how your customers are engaging with your products or services. Web analytics report provides a view into how many customers are visiting your website and what they are doing. Using Mobile app analytics, you know how many people are using your mobile app and their activities. With an accurate view on customer engagement on your website and mobile app, you never miss your customers.
Dynamics 365 Customer Insights is a better add-on to your existing Dynamics 365 app.
Your business can gain immense benefit from the integration of Dynamics 365 Customer Insights with other apps like Dynamics 365 Sales, Customer Service and Marketing. The integration redefines marketing and sales strategies and help you gain a competitive edge in the evolving market space. Therefore, when it comes to effective integration, get the support from experienced Microsoft Partners like LITS SERVICES.
LITS SERVICES has years of expertise in offering Dynamics 365 Implementation, support, and training to customers across the world. With Microsoft Gold Partner certification, we are the trusted Dynamics 365 implementation partner in UAE, Saudi Arabia, Qatar, Oman, Bahrain, Jordan, Pakistan, and other regions of MENA.
Get in touch with us to know more about Microsoft Dynamics 365 Customer Insights, Dynamics 365 Sales, Dynamics 365 Marketing and other Dynamics 365 apps.