Microsoft Power Virtual Agents
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Microsoft Power Virtual Agents

 Microsoft Power Virtual Agents, a part of Power Platform is a no-code solution to create intelligent chatbots. Chatbots can be used to answer questions from customers, employees, or visitors to websites. Besides enhancing the self-service capabilities, chatbots reduce user workloads, and help to increase productivity and customer engagement.

Power Virtual Agents is available as both an individual app within Microsoft Teams, and as a stand-alone web application. You can choose the version depending on your business requirements. To know more about the deployment options, you can get the help from the trusted Microsoft Partner, LITS SERVICES.

At LITS SERVICES, our professionals help you deploy Power Virtual Agents. LITS SERVICES is a valued Microsoft Partner in UAE, Saudi Arabia, Qatar, Oman, Bahrain, Jordan, Pakistan and other regions of MENA.

Microsoft Power Virtual Agents

 

Empower your business with Power Virtual Agents bots

Power Virtual Agents provides an easy-to-use graphical user interface which your teams, regardless of their technical ability, can use to build intelligent chatbots.

Using pre-built connectors that are available with Power Virtual Agents, you can easily integrate chatbots to your websites, social media platforms, Microsoft Teams, and your other business apps.

Search and find records, personalize conversations using natural language understanding and transfer conversations to live agents. You can create custom workflows using Power Automate or use pre-built connectors to integrate with back-end systems and services.

You can create chatbots based on topics and improve performance of chatbots using AI-driven insights. This helps you provide best experience to customers.

Power Virtual Agents in Microsoft Teams

With Power Virtual Agents app available in Microsoft Teams, you can create your own chatbots to facilitate easy communication among team members or other employees. The Power Virtual Agents app in Microsoft Teams is easy to achieve any scenario that arise within your enterprise. If your purpose is to make interaction with customers outside organization, you can deploy the web version.

Power Virtual Agents web app

With Power Virtual Agents, your team can easily create chatbots without any technical expertise or coding or AI (Artificial Intelligence) knowledge. You can automate common enquiries, save your employee time and reduce costs. Improve customer satisfaction by letting customers use the self-service chatbots 24 x 7. Resolve issues quickly with rich bot conversations.

You can create chatbots using Power virtual Agents and embed it into your products and services in quick time with few clicks. You can simply create conversation of your choice using the graphical editor and your bot is all set to handle customer queries.

Power Virtual Agents works seamlessly with Dynamics 365 CRM to deliver a comprehensive view of your customer service operations.

Get guidance on Power Virtual Agents from our professionals

We help you leverage several advanced features to extend the capabilities of your chat conversations. Get expert help from LITS SERVICES to take advantage of Power Virtual Agents to create smart chatbots. As the recognized Microsoft Dynamics 365 partners in UAE, Saudi Arabia, Qatar, Oman, Bahrain, Jordan, Pakistan etc., our consultants provide expert guidance on deploying Power Virtual Agents within your business.

Get in touch with us to know more about Power Apps, Power Automate and Power Virtual Agents