Retail organizations have to adopt best-in-class retail solutions to stay at the leading edge

With the emergence of cloud-based solutions like Microsoft Dynamics 365, organization realized the benefits these solutions bring to their business. Microsoft Cloud for Retail helps you make good deals and keep the customers coming back to your business.

Microsoft Cloud for Retail

To win in the evolving retail environment, it is critical to adopt technologies like Microsoft Cloud for Retail, as it efficiently covers the whole aspects of your retail, from elevating customer’s shopping experience to building a consistent supply chain and more.

Microsoft Cloud for Retail combines Microsoft Dynamics 365 Commerce, Microsoft Teams, Azure cognitive search, Dynamics 365 Customer Insights, Dynamics 365 Fraud Protection, intelligent recommendation, other applications, and retail add-ons to elevate customer’s shopping experiences and the retail operations.

Drive retail transformation with the leading Microsoft Dynamics 365 Partner

Get bespoke Microsoft retail solution from the Microsoft Gold Partners who are experienced in providing cloud technologies.

LITS SERVICES has years of experience in providing Microsoft Dynamics solutions to customers across the Middle East and other parts of the world. We have helped many retail organizations on transforming their retail performance.

We are the most experienced Microsoft Partners in UAE, Saudi Arabia, Kuwait, Qatar, Oman, Bahrain, Kenya, Germany, Canada, Pakistan, and India. Our objective is to offer a solution that ensures a smooth retail operation.

How does Microsoft cloud for retail turn beneficial for your retail business?

Create a unified customer profile

Customer data is vital in the retail business. Microsoft Cloud for Retail brings all the aspects of retail business together. It captures data from customer interactions across social media, social media channels, chat, credit card transactions etc.

You can take advantage of AI-powered analytics to get customer insights from the data you have collected in quick time, not days. With this retail solution, you can create a unified customer profile by bringing together data that lies in different systems (database, CRM systems and so). This helps you deliver the right products or offers to customers at the right time.

Improve shopping experiences

Microsoft Cloud for Retail helps you to generate insights from the physical stores using AI-powered capabilities. Create insights from in-store cameras and monitor customer trends and patterns across in-store space – all to improve customer engagement, make staffing simple and save time and operational costs.

The solution connects all your e-commerce channels to accelerate customer engagement and conversions. It connects in-stores, digital stores and backend operations on a single platform which helps you get a comprehensive picture of your business.

AI-powered recommendations accelerate customer engagement, maximize revenue, and improve business growth. You can enhance your marketing efforts with intelligent ads and connect with people who are ready to purchase your product online. The solution offers automated and smart customer service tools to improve customer service.

Optimize your supply chain in real-time

Reliable supply chain is important for retail business. Microsoft retail enables to meet your customer demand by ensuring the right stock, at the right place.

With supply chain insights, you can make enhanced supply chain decisions via AI-powered insights. You can proactively mitigate supply chain disruptions through improved collaboration with vendors, partners and your team.

It helps to meet your digital commerce needs with intelligent order fulfillment feature. You can forecast customer demand and control stock with AI, fulfill orders across all channels and get total visibility into your supply chain.

The solution also helps you to strengthen your supply chain management and with agile distribution and manufacturing processes in the cloud.

Empower communication

Microsoft Cloud for Retail offers modern tools to strengthen collaboration, communication, and workforce management.

Now employees can easily schedule shifts, communicate easily, manage tasks – all in a single solution. You can achieve all through Microsoft Teams for frontline workforce.

Microsoft Teams lets your employees chat, meet, call, and collaborate on any device wherever they are. The communication and collaboration are highly secured with Microsoft security.

Moreover, you can streamline your retail process through automation. You can automate daily tasks to save your employee’s time. With automation, your employees can focus on other productive things that matter to your business. You can be more growth oriented. To empower your employees, you can use third-party solutions that are designed to improve engagement, communication, and collaboration.

Get the cloud retail solution implemented from the leading Microsoft Dynamics 365 Partner

LITS SERVICES can help you to choose the right Microsoft Dynamics Commerce solution to empower store operations. If you want to extend capabilities of retail solution, you can combine other Microsoft Dynamics 365 apps to strengthen supply chain management, shopping experiences, and to maximize the value of your data.


LITS SERVICES is the recognized Microsoft Gold Partner who has experience in transforming retail enterprises with Microsoft Dynamics Cloud for Retail.

As a committed Microsoft Dynamics 365 implementation partner, our Dynamics 365 experts plan, design, customize and implement the solution to meet your business goals.

When you have decided to migrate your legacy on-premises retail solution to Microsoft Cloud for Retail, get professional guidance from the recognized Microsoft Gold Partners in UAE, Saudi Arabia, Kuwait, Qatar, Oman, Bahrain, Kenya, Germany, Canada, Pakistan, and India.

We provide:

  • Dynamics 365 Implementation
  • Customization
  • Integration
  • Consulting

Speak with our Dynamics 365 experts today and know how Microsoft Dynamics 365 will help improve retail business growth and maximize revenue.