• The evolution of artificial intelligence (AI) is revolutionizing the way organizations operate, leading to significant changes in business processes, decision-making, and customer experiences  

• AI innovation is helping organizations to ease everyday tedious tasks and enable employees to focus on the work that matters most.

The latest survey from Microsoft has revealed that 89% of organizations that have access to automation and AI-powered tools reported feeling more empowered compared to their counterparts.

Microsoft Dynamics 365 Business Central introduces the power of next generation AI to enable small and medium-sized businesses to thrive with improved work efficiency.

Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is a business management solution designed for small and medium-sized companies. It provides a range of tools to help businesses manage their core business functions on a single unified system.

With Business Central, users can automate routine tasks, get insights into their business performance, and make data-driven decisions with ease. D365 Business Central leverages next-generation artificial intelligence (AI) ( to enable businesses to optimize their operations and gain a competitive advantage.

Here are some ways AI in Business Central can help companies get their work done efficiently

Automate routine tasks with Copilot feature in Business Central

Microsoft Dynamics 365 Copilot brings cutting-edge AI-powered experiences to Dynamics 365 business applications. Dynamics 365 Copilot is an innovative example of the evolution of AI, as it provides AI assistance to business work flows along with automating repetitive jobs using natural language technology and machine language algorithms.

Dynamics 365 Copilot in Business Central ushers organizations of all sizes and types to a new age of productivity.

Companies know that good product descriptions can accelerate sales by making their products stand out. But being creative is even more challenging, when writing descriptions for numerous similar products. Copilot in Business Central can help you save time and boost sales by generating compelling product descriptions for new product launches.

Product information is generated in alignment with various product elements such as color and size. Users can create descriptions tailored to the product and publish it to ecommerce stores. Copilot feature makes the launching of products easily, so employees can focus on things that matter. Having a great product description helps improve your conversion rate.

Improve customer service with Sales and Inventory Forecast feature

Effective inventory management is a key factor to improving customer service and managing costs. It helps you retain customers and improve profitability. The Sales and Inventory Forecast extension uses AI to forecast potential sales and inventory levels, helping you avoid inventory shortage. Depending on the sales forecast and stock levels, inventory people can request for replenishment stock to vendors to maintain sufficient levels of products. This helps you save time and enhance stock availability to keep your customers happy.

With Sales and Inventory Forecast extension, you can gain insights into customer buying trends and behavior, expect future demand for products and identify sales.

Improve financial health with Late Payment Predictions extension

One critical element for an effective financial health is managing receivables. Effective management of receivables is important because it ensures that a business has enough cash flow to cover its operating expenses and invest in growth opportunities.

The Late Payment Prediction Extension for Business Central help you decrease outstanding receivables and brings highest level of financial performance. It uses machine learning to predict which customers are at risk of making late payments on their sales invoices.

By predicting late payments, you can adjust the terms of payment for the customer. You can take proactive measures to mitigate the risk of late payments and improve cash flow. The feature can help you with identifying customers to follow up and adjust credit policies to reduce the risk. 

Improve decision-making with Cash Flow Analysis

Cash Flow Analysis feature helps you predict your business’s cash inflows and outflows. You can create cash flow forecast for a specific period of time with this feature and keep your business finance in good health. Apart from making critical financial decisions, you can gain better control over cash flow and fulfill financial responsibility in a timely manner.

Using AI insights, you can make adjustments to make your business financially sound. AI can be used to analyze customer payment history. This can help you identify which customers are most profitable or at risk of making late payments, allowing you to adjust their credit policies or take other measures to improve cash flow.

Grow your business with AI in Business Central

In today’s competitive market, the use of AI-powered tools is essential for business growth. The next-generation AI capabilities help you improve customer experience, reduce operational costs and accelerate financial success.  Dynamics 365 Copilot in Business Central takes your business to next level with data analysis, automation, and personalized recommendations.

Are you looking to enhance your business with D365 Business Central software?

Partnering with an experienced Dynamics 365 Business Central partner in the UAE like LITS SERVICES can help you fully leverage the power of Business Central and achieve your business objectives.

LITS SERVICES, a Microsoft Gold certified partner, has the expertise to deploy Microsoft Dynamics 365 Business Central according to the specific needs and preferences of your enterprise.

Our consultants help you get the most out of Dynamics 365 Copilot in Business Central to improve your business bottom line with automation, product recommendations, and improving customer service. Business Central offers a wide range of AI-powered tools and capabilities that can help businesses overcome modern business challenges.

As the foremost Dynamics 365 implementation partner in the UAE, LITS SERVICES provides you a comprehensive business solution with necessary customization, integration, support and training.

Apart from the UAE, we provide Dynamics 365 Business Central implementation to customers in Saudi Arabia, Qatar, Oman, Bahrain, Kenya, Germany, Canada, Pakistan, and India.

From advanced machine learning models to natural language technologies, AI is improving efficiency and opens up new opportunities