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In the age of digital transformation, the options to buy products have improved. Drastic change has happened in customer’s buying practices with the emergence of multi-channel and omnichannel retailing. They can now make the purchase wherever they are on, using their mobile.

It is crucial for your retail business to make today’s digital customers happy by delivering frictionless buying experiences across their preferred online channels.

Delivering seamless experience helps winning more customers, you can build strong relationships with them and increase retention rate. Solutions like Microsoft Dynamics 365 Business Central can help you deliver quality retail experiences to customers and partners alike by combining all the retail aspects.

Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is an all-inclusive business management solution for enterprises of all sizes and types. It brings reliability throughout your retail operations and generates better outcomes to your business. From delivering superior customer service to finance management, sales management, supply chain and inventory management, Dynamics 365 Business Central streamlines operations.

Get moving with the leading Microsoft Partners in UAE, Saudi Arabia, Kuwait, Qatar, Oman, Bahrain, Jordan, Pakistan, and India

If your focus is on to steer business growth, you can partner with experienced Microsoft Dynamics 365 Partners. LITS SERVICES, a recognized Microsoft Gold Partner has a wealth of experience in Dynamics 365 Implementation. Their Dynamics 365 consultants aid from choosing the right Dynamics 365 Business Central licensing plan to customizing to deploying the solution, and providing the right support and training.

Why Dynamics 365 Business Central for retail business?  

Dynamics 365 Business Central has rich features to successfully run retail operations. It centralizes information to best manage your stock,         finance, supply chain and deliver multi-channel experiences to customers across channels. Connects retail operations and provides insights to unlock productivity. There are more things on the shelf to drive better outcomes, here we check out why Business Central is the right solution for your business.

Business Central is flexible and adaptable:

Manage your retail business on the go from anywhere using mobile, tablet or on-premises, or in the cloud. Adapt to the changing market conditions         using advanced technologies like machine learning, IOT and mixed reality. These technologies help you to resolve retail issues quickly and inform you with the latest trends.

Manage your finance better

Business Central give deep visibility into your finance operations. Manage business cash flow, and monitor financial performance and make meaningful financial decisions using reports, charts and BI.  Automation streamlines your core financial activities which makes it easier for your finance team to focus on other things that matter.

Boost Sales process

Business Central enables sellers to find opportunities to gain more sales leads. With flexible pricing and discounting, the application helps you boost your sales performance. It improves cash management by rightsizing stock. Tap the best cross-cell and up-cell opportunities with AI-enabled guidance and monitor customer interactions.

Deliver superior customer service

Business Central brings your customer data together in a single location. This makes it simple for your customer service teams and sales teams to access the same set of data and deliver quicker response to customers. Service teams can connect with their customers through their preferred channels, helping you to improve online retail business. Create robust customer engagement with modern self-service options like AI-powered virtual agents, and shared knowledge base.

Optimize supply chain

Supply chain has a significant role in the industry. Business Central offers solutions to better manage your supply chain and keep the relationships with suppliers strong. This helps to turn the best offers into orders. Business Central provides a complete view of your retail stock. You can view your stock across various stores on mobile. This makes it easy to manage and move items between locations. It also gives insights of stock in real-time which help you replenish stock based on demand.

Optimize warehouse operations

Dynamics 365 Business central helps you organize stock in the warehouse. Built-in templates are available to arrange the products based on product size and type. Manage your warehouse space, facilitate shipping processes, manage warehouse operations and fulfill your customer’s orders in quick time.

Make your retail operations smooth and effective with Microsoft Dynamics 365 Business Central

Business Central, as a powerful ERP solution covers the core retail aspects. More capabilities can be added through the integration of Dynamics 365 Commerce, Microsoft 365, Microsoft Power Platform and other systems. The idea of implementing Business Central is worth it. LITS SERVICES  Dynamics 365 Consultants provide guidance on how to utilize  Microsoft Dynamics ERP to your business advantage.

We understand your business needs and deploy a solution that best fits your business. Get assistance from the Dynamics 366 experts in UAE, Saudi Arabia, Kuwait, Qatar, Oman, Bahrain, Jordan, Pakistan, and India.

Improve business outcomes with the leading Microsoft Gold Partners