Kenya is the strongest economy in East Africa. The Kenyan government’s strong investment in technology is contributing significantly to the country’s economic growth. With these advanced trends, companies in Kenya have a high chance of success by adopting the right technology like Microsoft Dynamics 365.
Microsoft opens possibilities for every sector. Whether in manufacturing or retail, or other sectors, Microsoft Dynamics 365 provides effective solutions to meet organizational needs.
Deciding on the right Dynamics 365 solution for business needs is often a challenge. Kenyan companies can handle this situation by partnering with a leading Microsoft Dynamics 365 partner in Kenya.
LITS SERVICES supports organizations with an industry-specific approach. As a Microsoft Gold Partner in Kenya, we help organizations select and implement the right Dynamics 365 CRM or Dynamics ERP solution to maximize your business potential.
The key is choosing a reliable and experienced Microsoft Partner in Kenya
To leverage the power of intelligent business applications to maximize business potential, it is vital to depend on experienced Dynamics 365 partners in Kenya. They can deliver suitable solutions through Microsoft Dynamics 365 integration, customization, and training.
Choosing the right Microsoft Dynamics 365 partner in Kenya is critical to the success of a D365 project. Organizations should take this decision seriously before proceeding with the consultation and implementation phases.
Expertise and Experience
Implementing Dynamics 365 requires specific skills and expertise. Partners should have experience working in various industries globally. For organizations in Kenya, it would be beneficial to choose a Microsoft Gold partner with knowledge of the Kenyan market.
Industry Knowledge
Microsoft Partners, experienced in offering Dynamics 365 solutions across industries, can deliver the outcomes an organization expects. Combining industry expertise with local market knowledge, compliance regulations, and an understanding of market challenges enables partners to tailor the solution to meet expectations and implement it effectively for business advantage in Kenya.
Microsoft Certified
Most importantly, organizations should ensure that the so-called Microsoft solutions providers are Microsoft Certified Partners. Certified partners have access to exclusive Microsoft resources updates, add-ons, which they can utilize to ensure successful Dynamics 365 implementation in Kenya.
Client References and Case studies
Before finalizing the Dynamics 365 project and partners, it makes sense to ask the partners about their previous experience on D365 projects. If possible, request references from their clients and conduct a case study on their past projects. This can give organizations a clear understanding of the partner’s experience with Dynamics 365 implementations.
Project Methods
Grab detailed information about the approach the partners adopt for your Dynamics 365 project. It is important to have a clear understanding of the steps and best practices they adopt to ensure successful project completion. Some of the methodology D365 partners use include the Agile model, Waterfall model, and Hybrid model.
Customization and Integration
Customization of Dynamics 365 is often necessary to adapt to changing business requirements and achieve business goals. Ensure that the Dynamics 365 partners offer customization and integration with Microsoft apps, and third-party systems and apps, so the solution works well with your specific needs and drives efficiency.
Change Management and Training
Ensure that support from the partners goes beyond just implementation, customization, and integration. They should also assist with change management strategies and help users adapt through proper training. This is essential for the seamless adoption of the solution into the business environment.
Support and Maintenance
Post-implementation support is crucial for addressing any challenges with the system that arise after deployment. Ongoing support and maintenance ensure the system runs smoothly and delivers the expected outcomes. It is important to confirm that the partners offer continuous technical and customer support and maintenance to maximize the potential of the Dynamics 365 ERP and CRM.
What are the different applications available in Microsoft Dynamics 365 Suite?
Microsoft Dynamics 365 is a suite of intelligent business applications designed to manage various processes. Key Dynamics 365 applications include Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Finance, Dynamics 365 Project Operations, Dynamics 365 Supply Chain Management, Dynamics 365 Field Service, Dynamics 365 Commerce, and Dynamics 365 Human Resources.
Besides these individual applications, Dynamics 365 is also available as CRM and ERP packages. In the ERP category comes Dynamics 365 Business Central and Dynamics 365 Finance and Operations. These ERP packages integrate with essential Dynamics 365 apps to manage core business processes.
Instead of selecting individual Dynamics 365 applications to manage separate processes, organizations can opt for a suitable ERP or CRM package to drive operational growth and success.
Why LITS SERVICES for Dynamics 365 implementation in Kenya?
Partnering with experienced Dynamics 365 consultants not only ensures proper implementation but also execute Dynamics 365 integration. Additionally, they help complete Dynamics 365 ERP and CRM projects on time and within budget.
LITS SERVICES, a leading Microsoft Gold Partner in Kenya, possess deep industry expertise and understanding of the local market in Kenya. This is beneficial for delivering solutions that meet client expectations.
No matter your industry—whether it is manufacturing, retail, hospitality, education, or financial institutions—you can rely on LITS SERVICES for consultation, design, implementation, customization, integration, and training.
Consult with our Microsoft Dynamics 365 professionals now.
FAQs:
What are the benefits of using Microsoft Dynamics 365 for Kenyan companies?
Microsoft Dynamics 365 provides effective solutions in adherence to Kenyan standards and laws to meet organizational needs. Dynamics 365 provides advanced features including AI, analytics, automation, to drive operational excellence across various processes.
How can Kenyan companies choose the right Dynamics 365 solution for their business needs?
Kenyan companies can partner with a leading Microsoft Dynamics 365 partner in Kenya, such as LITS SERVICES, to select and implement the right Dynamics 365 CRM or Dynamics ERP solution
What are the key factors to consider when selecting a Microsoft Dynamics 365 partner in Kenya?
Expertise and experience, industry knowledge, Microsoft certification, client references and case studies, project methodology, customization and integration capabilities, change management and training, and support and maintenance.
What are the different applications available in the Microsoft Dynamics 365 Suite?
The Dynamics 365 Suite includes various applications such as Dynamics 365 Sales, Customer Service, Finance, Project Operations, Supply Chain Management, Field Service, Commerce, and Human Resources, as well as ERP packages like D365 Business Central and D365 Finance and Operations.